We are here to answer your questions about sustainable living
Whether you have questions about our products, need help with an order, or want to learn more about our sustainability practices, our team is ready to assist.
847 Greenway Boulevard, Suite 204
Portland, OR 97205
United States
Monday - Friday: 9:00 AM - 6:00 PM (PST)
Saturday: 10:00 AM - 4:00 PM (PST)
Sunday: Closed
We typically respond to inquiries within 24-48 business hours. For order-related questions, please include your order reference number.
Standard shipping within the continental United States takes 5-7 business days. We use recycled and recyclable packaging materials for all shipments.
Yes. Our cleaning products are formulated to biodegrade completely and are safe for septic systems and greywater applications.
We are developing a refill program for our liquid products. Sign up for our newsletter to be notified when this launches.
We offer a satisfaction guarantee on all products. If you are not completely satisfied within 30 days, contact us to discuss options.
No. Rain Mink is committed to cruelty-free practices. None of our products or ingredients are tested on animals at any stage of development.
We work with retailers, hotels, offices, and organizations seeking sustainable product solutions. If you are interested in bulk ordering or becoming a stockist, please reach out with details about your organization and requirements.
For media inquiries or partnership proposals, please include relevant background information and your specific interest in collaborating with Rain Mink.
The information provided on this website is for general informational purposes only. Individual results may vary based on usage patterns, water quality, and environmental factors. Our products are not intended to diagnose, treat, cure, or prevent any disease. We recommend consulting appropriate professionals for specific cleaning or health-related concerns.